How To Fix CRM_IC_SALES006 - The order has not been saved successfully. All changes were discarded.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SALES - CRM-IC-SLO: Messages for the IC Webclient Sales Area

• Message number: 006

• Message text: The order has not been saved successfully. All changes were discarded.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SALES006 - The order has not been saved successfully. All changes were discarded. ?

  The SAP error message CRM_IC_SALES006 indicates that an order in the SAP CRM system has not been saved successfully, and all changes made during the session have been discarded. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Validation Errors: There may be validation rules in place that are not met, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save the order.
  System Configuration: There could be issues with the configuration of the CRM system or the specific order type being used.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Business Logic: Certain business rules may prevent the order from being saved, such as restrictions based on customer status or product availability.
  
  Solutions:
  
  
  Check for Validation Errors:
  
  Review the input fields for any missing or incorrect data.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Review Authorization:
  
  Verify that the user has the necessary authorizations to create or modify orders.
  Consult with the system administrator to check user roles and permissions.
  
  
  
  Examine System Configuration:
  
  Check the configuration settings for the order type in the CRM system.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Analyze Technical Issues:
  
  Look at system logs for any error messages or warnings that could indicate a technical problem.
  If there are performance issues, consider checking the system's resource usage and database connections.
  
  
  
  Consult Business Rules:
  
  Review any business rules that may apply to the order being processed.
  Ensure that the order complies with all relevant business logic.
  
  
  
  Retry Saving:
  
  After addressing any identified issues, try to save the order again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for order management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Documentation: Refer to user manuals or training materials for guidance on order entry and management in SAP CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By systematically addressing the potential causes listed above, you should be able to resolve the CRM_IC_SALES006 error and successfully save the order.