How To Fix CRM_IC_SALES003 - Partner function '&1' cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_SALES - CRM-IC-SLO: Messages for the IC Webclient Sales Area

• Message number: 003

• Message text: Partner function '&1' cannot be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_SALES003 - Partner function '&1' cannot be deleted ?

  The SAP error message CRM_IC_SALES003, which states "Partner function '&1' cannot be deleted," typically occurs in the context of managing partner functions in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue preventing the deletion of a specific partner function associated with a business transaction, such as a sales order or a service request.
  Cause:
  
  
  Mandatory Partner Function: The partner function you are trying to delete may be mandatory for the business transaction. Certain partner functions are required for processing and cannot be removed.
  
  
  Active Transactions: If there are active transactions or documents that reference the partner function, it cannot be deleted until those references are resolved.
  
  
  Configuration Settings: The system configuration may restrict the deletion of certain partner functions based on business rules or settings defined in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to delete the partner function.
  
  
  Solution:
  
  
  Check Mandatory Status: Verify if the partner function is marked as mandatory in the configuration. If it is, you will not be able to delete it.
  
  
  Review Active Transactions: Check if there are any active transactions that are using the partner function. If so, you may need to close or modify those transactions before attempting to delete the partner function.
  
  
  Consult Configuration: Review the configuration settings in the SAP system to see if there are any restrictions on deleting partner functions. This may involve checking the partner function settings in the customizing (SPRO) area.
  
  
  User Authorizations: Ensure that the user attempting to delete the partner function has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Alternative Actions: If deletion is not possible, consider whether you can deactivate the partner function or change its status instead of deleting it.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or CRM_ORDER to manage partner functions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to the SAP Help Portal for detailed documentation on partner functions and their management within the CRM module.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.