How To Fix CRM_IC_IARECORD010 - Transaction of business transaction type &1 (&2) could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 010

• Message text: Transaction of business transaction type &1 (&2) could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD010 - Transaction of business transaction type &1 (&2) could not be created ?

  The SAP error message CRM_IC_IARECORD010 indicates that a transaction of a specific business transaction type could not be created in the SAP CRM system. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Configuration: The business transaction type specified in the error message may not be properly configured in the system. This could include missing settings in the customizing for the CRM system.
  
  
  Authorization Issues: The user attempting to create the transaction may not have the necessary authorizations to perform this action.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the required fields for the transaction type, which prevents the creation of the transaction.
  
  
  System Errors: There could be temporary system issues or bugs that are causing the transaction creation to fail.
  
  
  Business Rules: Certain business rules or validations may be preventing the transaction from being created, such as mandatory fields not being filled.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the business transaction type is correctly configured in the SAP CRM system. This includes checking the settings in the customizing (transaction SPRO) for the relevant business transaction type.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create the transaction. This can be checked using transaction SU53 or by consulting with your security team.
  
  
  
  Validate Input Data:
  
  Check the data being entered for the transaction. Ensure that all mandatory fields are filled and that the data adheres to the expected formats and values.
  
  
  
  Check for System Issues:
  
  Look for any system messages or logs that might indicate a temporary issue. You can check transaction SLG1 for application logs related to CRM.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or notes related to the specific business transaction type for any known issues or additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message or the specific business transaction type in the SAP Support Portal.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By systematically checking these areas, you should be able to identify the cause of the error and implement an appropriate solution.