How To Fix CRM_IC_IARECORD002 - Transaction instance invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_IARECORD - Messages of Interaction Record in IC Web Client

• Message number: 002

• Message text: Transaction instance invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_IARECORD002 - Transaction instance invalid ?

  The SAP error message CRM_IC_IARECORD002 indicates that there is an issue with the transaction instance being invalid in the context of the SAP CRM Interaction Center (IC). This error typically arises when the system cannot find or recognize the transaction instance that is being referenced.
  Causes:
  
  Invalid Transaction Instance: The transaction instance you are trying to access may not exist or may have been deleted.
  Session Issues: There may be issues with the session or context in which the transaction is being accessed.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction instance.
  Data Consistency Issues: There may be inconsistencies in the database or data corruption that is causing the transaction instance to be invalid.
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to this error.
  
  Solutions:
  
  Check Transaction Instance: Verify that the transaction instance you are trying to access