How To Fix CRM_IC_FW_BPP000 - Business process status is completed; routing is impossible

CRM_IC_FW_BPP000 - Overview

• Message type: E = Error

• Message class: CRM_IC_FW_BPP - Business process push message

• Message number: 000

• Message text: Business process status is completed; routing is impossible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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CRM_IC_FW_BPP000 - Details

• The SAP error message CRM_IC_FW_BPP000 indicates that the business process status is completed, and as a result, routing is impossible. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to route a business process that has already reached its completion status.
  
  Cause:
  
  Business Process Completion: The primary cause of this error is that the business process you are trying to route has already been marked as completed. Once a business process is completed, it cannot be routed to another agent or process.
  Incorrect Status Handling: There may be issues with how the statuses of business processes are being managed or updated within the system.
  
  Configuration Issues: There could be configuration settings in the CRM system that dictate how business processes are handled, which may not align with the expected workflow.
  
  
  Solution:
  
  Check Business Process Status: Verify the status of the business process in question. If it is indeed completed, you