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Message type: E = Error
Message class: CRM_IC_COMP_UI_PAYM - IC WebClient Messages for Payment UI
Message number: 061
Message text: Check CVV data for credit card &1
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CRM_IC_COMP_UI_PAYM061
- Check CVV data for credit card &1 ?The SAP error message "CRM_IC_COMP_UI_PAYM061 Check CVV data for credit card &1" typically occurs in the context of credit card processing within the SAP Customer Relationship Management (CRM) system. This error indicates that there is an issue with the Card Verification Value (CVV) data associated with a credit card transaction.
Cause:
- Invalid CVV: The CVV code entered may be incorrect or does not match the card issuer's records.
- Missing CVV: The CVV field may be left blank when it is required for the transaction.
- System Configuration: There may be issues with the configuration of the payment processing settings in SAP.
- Data Entry Error: The user may have entered the CVV incorrectly, such as typing errors or using the wrong card.
Solution:
- Verify CVV: Ensure that the CVV code entered is correct. The CVV is typically a 3-digit number on the back of Visa and MasterCard, and a 4-digit number on the front of American Express cards.
- Check for Missing Data: Make sure that the CVV field is not left blank if it is required for the transaction.
- Review Configuration: Check the payment processing configuration in SAP to ensure that it is set up correctly to handle CVV data.
- User Training: Provide training to users on how to correctly enter credit card information, including the CVV.
- Consult Documentation: Refer to SAP documentation or support for specific guidelines on handling credit card transactions and CVV validation.
Related Information:
If the problem continues after checking these aspects, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.
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CRM_IC_COMP_UI_PAYM060
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