How To Fix CRM_IC_BT001 - The business transaction does not support &1

CRM_IC_BT001 - Overview

• Message type: E = Error

• Message class: CRM_IC_BT -

• Message number: 001

• Message text: The business transaction does not support &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_BT001 - The business transaction does not support &1 ?

  The SAP error message CRM_IC_BT001 ("The business transaction does not support &1") typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when working with the Interaction Center (IC). This error indicates that the specific business transaction you are trying to perform does not support the operation or functionality you are attempting to execute.
  Causes:
  
  Unsupported Business Transaction: The business transaction you are trying to use may not support the specific action or function you are attempting to perform.
  
  Configuration Issues: There may be configuration settings in the CRM system that do not allow the selected business transaction to support certain features.
  Missing Customization: If the business transaction has not been properly customized or defined in the system, it may lead to this error.
  Incorrect Transaction Type: The transaction type you are using may not be compatible with the operation you are trying to perform.
  
  Solutions:
  
  
  Check Business Transaction Configuration:
  
  Review the configuration of the business transaction