How To Fix CRM_IC_APPL_UI_FICA565 - Tolerance check not possible due to different partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 565

• Message text: Tolerance check not possible due to different partners

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA565 - Tolerance check not possible due to different partners ?

  The SAP error message CRM_IC_APPL_UI_FICA565 indicates that a tolerance check cannot be performed due to the presence of different partners in the transaction. This typically occurs in the context of billing or invoicing processes where the system expects certain partner roles (like payer, sold-to party, etc.) to be consistent across the relevant documents.
  Cause:
  
  Different Partner Roles: The error usually arises when the partner roles in the billing document do not match those in the related documents (like sales orders or contracts). For example, if the payer in the billing document is different from the payer in the sales order, the system may not be able to perform the tolerance check.
  Configuration Issues: There may be configuration settings in the system that dictate how partner roles are handled, and if these are not aligned, it can lead to this error.
  Data Inconsistencies: There could be inconsistencies in the master data for the partners involved, leading to mismatches.
  
  Solution:
  
  Check Partner Roles: Review the partner roles in the billing document and ensure they match those in the related documents. You can do this by navigating to the relevant documents in the SAP GUI or CRM interface.
  Adjust Partner Data: If discrepancies are found, you may need to adjust the partner data in either the billing document or the related documents to ensure consistency.
  Review Configuration: Check the configuration settings related to partner determination in your SAP system. Ensure that the settings are correctly defined to allow for the expected partner roles.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Testing: After making adjustments, perform tests to ensure that the tolerance check can now be executed without errors.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or VF03 to view and edit the relevant documents.
  SAP Notes: Check for any SAP Notes that may provide additional insights or solutions for this specific error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit partner data in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.