How To Fix CRM_IC_APPL_UI_FICA564 - Tolerance check not possible due to different currencies

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 564

• Message text: Tolerance check not possible due to different currencies

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA564 - Tolerance check not possible due to different currencies ?

  The SAP error message CRM_IC_APPL_UI_FICA564 indicates that a tolerance check cannot be performed due to the presence of different currencies in the transaction. This typically occurs in the context of financial transactions where amounts are being compared or validated, and the currencies involved do not match.
  Cause:
  
  Different Currencies: The primary cause of this error is that the amounts being compared or validated are in different currencies. For example, if one amount is in USD and another is in EUR, the system cannot perform a tolerance check without a common currency.
  Configuration Issues: There may be configuration settings in the system that do not allow for tolerance checks across different currencies.
  Missing Exchange Rates: If the system does not have the necessary exchange rates defined for the currencies involved, it cannot convert them to a common currency for comparison.
  
  Solution:
  
  Ensure Currency Consistency: Check the currencies of the amounts involved in the transaction. Ensure that they are the same or convert them to a common currency before performing the tolerance check.
  Configure Tolerance Settings: Review the configuration settings for tolerance checks in the system. Ensure that the settings allow for checks across different currencies if that is a requirement for your business process.
  Define Exchange Rates: Make sure that the necessary exchange rates are defined in the system. You can do this by navigating to the relevant transaction in SAP to maintain exchange rates.
  Use Currency Conversion: If applicable, use currency conversion functions to convert amounts to a common currency before performing the tolerance check.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling currency-related issues in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OB08 (to maintain exchange rates) or SPRO (to access configuration settings) to resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform the actions required to resolve the issue.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the tolerance checks are functioning as expected.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.