How To Fix CRM_IC_APPL_UI_FICA352 - Delayed printing of notification and one payment form started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 352

• Message text: Delayed printing of notification and one payment form started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA352 - Delayed printing of notification and one payment form started ?

  The SAP error message CRM_IC_APPL_UI_FICA352 typically relates to issues in the context of delayed printing of notifications and payment forms within the SAP Customer Relationship Management (CRM) system, particularly in the interaction center (IC) environment. This error can occur due to various reasons, including configuration issues, system performance problems, or issues with the underlying data.
  Causes:
  
  Configuration Issues: Incorrect settings in the print layout or output determination for notifications and payment forms can lead to delays.
  System Performance: High system load or performance issues can cause delays in processing print requests.
  Data Issues: Missing or incorrect data in the notification or payment form can prevent timely printing.
  Output Management: Problems with the output management settings, such as incorrect printer assignments or output types.
  Batch Jobs: If the printing process is handled by batch jobs, delays in job scheduling or execution can lead to this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the output determination settings for notifications and payment forms in the SAP system.
  Ensure that the print layout is correctly configured and that the necessary output types are defined.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to identify any bottlenecks or high load situations.
  Consider optimizing the system or scheduling print jobs during off-peak hours.
  
  
  
  Validate Data:
  
  Ensure that all required data for the notifications and payment forms is complete and accurate.
  Check for any missing fields or incorrect entries that could affect printing.
  
  
  
  Review Output Management Settings:
  
  Verify that the correct printers are assigned and that they are functioning properly.
  Check the output type settings to ensure they are correctly configured for the documents being printed.
  
  
  
  Check Batch Jobs:
  
  If printing is managed through batch jobs, review the job logs for any errors or delays.
  Ensure that batch jobs are scheduled correctly and are running as expected.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SP01 (Output Controller) to monitor print jobs and their statuses.
  Logs and Traces: Check application logs (transaction SLG1) for any related error messages that could provide more context.
  Documentation: Review SAP documentation related to output management and printing in CRM for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve the delayed printing issue.