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Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 350
Message text: Printing of notification started
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IC_APPL_UI_FICA350
- Printing of notification started ?The SAP error message "CRM_IC_APPL_UI_FICA350 Printing of notification started" typically indicates that there is an issue related to the printing process of notifications in the SAP CRM (Customer Relationship Management) system, particularly in the context of the Interaction Center (IC) application.
Cause:
- Configuration Issues: The printing configuration for notifications may not be set up correctly in the system.
- Output Type: The output type for the notification may not be defined or may not be correctly assigned.
- Authorization Issues: The user may not have the necessary authorizations to execute the print function.
- Technical Errors: There could be underlying technical issues, such as problems with the spool request or printer settings.
- Document Format: The document format for printing may not be compatible or may not be correctly defined.
Solution:
Check Configuration:
- Verify the configuration settings for the output types in the SAP system. Ensure that the output type for notifications is correctly defined and assigned.
- Check the settings in transaction SPAD (Spool Administration) to ensure that the printers are correctly configured.
Review Output Type:
- Use transaction NACE to check the output type settings for the relevant application area (e.g., CRM).
- Ensure that the output type is active and that the necessary conditions for triggering the output are met.
Authorization Check:
- Ensure that the user has the necessary authorizations to perform printing tasks. This can be checked in transaction SU53 or by consulting with your security team.
Check Spool Requests:
- Go to transaction SP01 to check the spool requests. Look for any errors or issues related to the print job.
- If there are errors, investigate the details to understand the root cause.
Test Printing:
- Perform a test print of the notification to see if the issue persists. This can help isolate whether the problem is with a specific notification or a broader system issue.
Review Document Format:
- Ensure that the document format (e.g., Smart Forms, SAPscript) used for printing is correctly defined and functioning as expected.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to this error message.
Related Information:
Transaction Codes:
Documentation: Review SAP documentation related to output management and printing in CRM for more detailed guidance.
SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
If the problem persists after following these steps, it may be necessary to engage with your SAP Basis or technical support team for further investigation.
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