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How To Fix CRM_IC_APPL_UI_FICA342 - Enter at least one criterion for Cash Desk Payment Search


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

  • Message number: 342

  • Message text: Enter at least one criterion for Cash Desk Payment Search

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA342 - Enter at least one criterion for Cash Desk Payment Search ?

    The SAP error message "CRM_IC_APPL_UI_FICA342: Enter at least one criterion for Cash Desk Payment Search" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when users attempt to perform a cash desk payment search without providing any search criteria. This error is designed to prompt users to input at least one criterion to narrow down the search results.

    Cause:

    The error is triggered when:

    • The user accesses the Cash Desk Payment Search functionality.
    • No search criteria (such as payment ID, date range, customer ID, etc.) are entered in the search fields.

    Solution:

    To resolve this error, follow these steps:

    1. Input Search Criteria: Ensure that you fill in at least one of the required fields in the Cash Desk Payment Search screen. Common criteria include:

      • Payment ID
      • Date range (from and to dates)
      • Customer ID
      • Payment method
      • Status of the payment
    2. Check Mandatory Fields: Review the fields to see if any are marked as mandatory. Fill in those fields to proceed with the search.

    3. Clear Filters: If you have previously set filters that may be causing the issue, try clearing them and starting fresh.

    4. Consult Documentation: If you are unsure about what criteria to enter, refer to the SAP documentation or user guide for the Cash Desk Payment Search functionality.

    5. User Training: If this is a recurring issue for multiple users, consider providing training or guidance on how to use the Cash Desk Payment Search effectively.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
    • User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to access the Cash Desk Payment Search functionality.
    • System Configuration: If the issue persists, it may be worth checking the system configuration or consulting with your SAP Basis or technical team to ensure that there are no underlying issues affecting the search functionality.

    By following these steps, you should be able to resolve the error and successfully perform a cash desk payment search in SAP CRM.

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