How To Fix CRM_IC_APPL_UI_FICA340 - Work Item belongs to account ID &1. Press 'End' for account ID &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 340

• Message text: Work Item belongs to account ID &1. Press 'End' for account ID &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA340 - Work Item belongs to account ID &1. Press 'End' for account ID &2. ?

  The SAP error message CRM_IC_APPL_UI_FICA340 typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with work items related to accounts. This error indicates that there is a mismatch between the account ID associated with a work item and the account ID currently being processed.
  Cause:
  The error message is triggered when:
  
  A work item is linked to a specific account ID (let's call it Account ID &1).
  The user is trying to access or process a different account ID (Account ID &2).
  This mismatch can occur due to various reasons, such as:
  
  User navigation to a different account without properly closing or processing the current work item.
  System configuration issues or bugs.
  Data inconsistencies in the CRM system.
  
  
  
  Solution:
  To resolve this error, you can try the following steps:
  
  
  End Current Work Item: If you are prompted with the option to press 'End', do so. This will close the current work item and allow you to return to the main screen or the previous state.
  
  
  Check Account IDs: Verify that you are working with the correct account ID. Ensure that you are not trying to access a work item that belongs to a different account.
  
  
  Refresh the Session: Sometimes, simply refreshing the session or logging out and back into the CRM system can resolve temporary inconsistencies.
  
  
  Clear Cache: If the issue persists, consider clearing the cache of your browser or the SAP GUI, as cached data can sometimes lead to discrepancies.
  
  
  Review User Permissions: Ensure that you have the necessary permissions to access the work items and accounts you are trying to work with.
  
  
  Consult Documentation: Check SAP Notes or the official SAP Help Portal for any known issues or patches related to this error message.
  
  
  Contact Support: If none of the above solutions work, it may be necessary to contact your SAP support team or consult with SAP directly for further assistance.
  
  
  Related Information:
  
  SAP Notes: Look for specific SAP Notes related to CRM and work item processing. These notes may provide additional insights or patches that address the issue.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  User Training: Ensure that users are trained on how to properly handle work items and account navigation within the CRM system to prevent similar issues in the future.
  
  By following these steps, you should be able to address the CRM_IC_APPL_UI_FICA340 error and continue working with the SAP CRM system effectively.