How To Fix CRM_IC_APPL_UI_FICA311 - Lock with type &1 reason &2 valid &3 changed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 311

• Message text: Lock with type &1 reason &2 valid &3 changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA311 - Lock with type &1 reason &2 valid &3 changed ?

  The SAP error message CRM_IC_APPL_UI_FICA311 typically indicates a locking issue in the SAP system, specifically related to the CRM (Customer Relationship Management) and FICA (Financial Contract Accounting) modules. This error occurs when a record is locked by another user or process, preventing the current user from making changes to it.
  Cause:
  
  Record Locking: The record you are trying to access is currently locked by another user or transaction. This can happen if another user is editing the same record or if a previous transaction did not release the lock properly.
  Long-running Transactions: If a transaction takes too long to complete, it may hold onto locks longer than expected, causing other users to encounter this error.
  Background Jobs: Sometimes, background jobs that are processing data can also lock records, leading to this error for users trying to access the same data.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction code SM12 to check for active locks. You can see which user or process is holding the lock on the record. If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution as it may disrupt the other user's work.
  Check for Long-running Transactions: If you suspect that a long-running transaction is causing the lock, you can use transaction code SM66 to monitor active processes and identify any that may be holding locks for an extended period.
  Communicate with Users: If you identify that another user is holding the lock, communicate with them to see if they can release the lock or if they are done with their transaction.
  Review Custom Code: If this error occurs frequently, it may be worth reviewing any custom code or enhancements that could be causing locks to be held longer than necessary.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks is crucial. SAP uses a locking mechanism to ensure data integrity, and locks can be either exclusive (preventing all other access) or shared (allowing read access).
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM66: To monitor active processes in the system.
  SM21: To check system logs for any related errors or warnings.
  
  
  User Training: Ensure that users are trained on how to properly complete transactions to minimize the chances of leaving locks active.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.