How To Fix CRM_IC_APPL_UI_FICA310 - Lock with type &1 reason &2 valid &3 deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

  • Message number: 310

  • Message text: Lock with type &1 reason &2 valid &3 deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA310 - Lock with type &1 reason &2 valid &3 deleted ?

    The SAP error message CRM_IC_APPL_UI_FICA310 typically indicates a locking issue in the SAP system, specifically related to the CRM (Customer Relationship Management) application. The message details a lock with a specific type, reason, and validity status, which can occur in various scenarios, such as when trying to access or modify a business object that is currently locked by another user or process.

    Cause:

    1. Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies when multiple users or processes attempt to access or modify the same data simultaneously. The error indicates that the object you are trying to access is locked.
    2. Type & Reason: The parameters &1, &2, and &3 in the error message represent specific details about the lock type, reason for the lock, and validity status. For example, the lock could be due to a user session that is still active or a transaction that has not been completed.
    3. Deleted Object: The message may also indicate that the object you are trying to access has been marked as deleted, which can lead to confusion if the lock is still in place.

    Solution:

    1. Identify the Lock: Use transaction code SM12 to check for existing locks in the system. You can filter by user or object type to find the specific lock causing the issue.
    2. Release the Lock: If you identify a lock that is no longer needed (e.g., from a user who has logged out or a transaction that has been abandoned), you can manually delete the lock entry from SM12. However, be cautious when doing this, as it may affect other users.
    3. Check for Active Sessions: Ensure that there are no active sessions or transactions that are holding the lock. If necessary, communicate with the user who holds the lock to resolve the issue.
    4. Review Business Logic: If the locking issue is recurring, review the business processes and logic to ensure that locks are being released appropriately after transactions are completed.
    5. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage locks.
      • SM21: Check system logs for any related errors or warnings.
      • ST22: Analyze dump analysis if the error is related to a program dump.
    • Documentation: Review SAP documentation for CRM and locking mechanisms to understand how locks are managed in your specific version of SAP.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it impacts business operations.

    By following these steps, you should be able to diagnose and resolve the locking issue indicated by the error message CRM_IC_APPL_UI_FICA310.

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