How To Fix CRM_IC_APPL_UI_FICA292 - Is released to collection agency, but not submitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 292

• Message text: Is released to collection agency, but not submitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA292 - Is released to collection agency, but not submitted ?

  The SAP error message CRM_IC_APPL_UI_FICA292 typically indicates that a specific item or account has been marked as "released to collection agency" but has not yet been submitted for collection. This situation can arise in the context of accounts receivable and collections management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Incomplete Process: The item may have been marked for collection but the submission process has not been completed.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the submission from occurring.
  User Permissions: The user may not have the necessary permissions to submit items to the collection agency.
  Data Integrity Issues: There may be missing or incorrect data associated with the item that is preventing it from being submitted.
  
  Solution:
  
  Check Submission Status: Verify the status of the item in the system. Ensure that it is indeed marked for submission and check if there are any pending actions.
  Review Configuration: Check the configuration settings related to collections management in SAP. Ensure that the settings for releasing and submitting items to collection agencies are correctly configured.
  User Permissions: Ensure that the user has the appropriate permissions to perform the submission. If not, contact your SAP administrator to adjust the permissions.
  Data Validation: Review the data associated with the item. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to collections management, such as FPL9 (for collections management) or FBL5N (for customer line items).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  Training: Ensure that users involved in the collections process are adequately trained on the procedures and best practices for managing accounts receivable in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.