How To Fix CRM_IC_APPL_UI_FICA287 - Only one target component with detail view allowed for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 287

• Message text: Only one target component with detail view allowed for &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA287 - Only one target component with detail view allowed for &1 &2 ?

  The SAP error message CRM_IC_APPL_UI_FICA287 typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) and its user interface. This error indicates that there is an issue with the configuration of the target components in the detail view of the Interaction Center.
  Cause:
  The error message "Only one target component with detail view allowed for &1 &2" suggests that the system is trying to display multiple target components in a detail view, which is not allowed. This can happen due to:
  
  Configuration Issues: The configuration of the Interaction Center might allow for multiple components to be displayed in a detail view, which is against the system's constraints.
  Custom Development: If there are custom enhancements or modifications in the CRM system, they might be causing conflicts with the standard behavior of the detail view.
  Incorrect Settings: The settings for the specific transaction or component might not be correctly defined, leading to this error.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Interaction Center and verify the settings for the target components. Ensure that only one target component is set to display in detail view for the specified context.
  
  
  
  Review Custom Enhancements:
  
  If there are any custom developments or enhancements, review the code to ensure that they are not trying to display multiple detail views simultaneously. Adjust the code as necessary.
  
  
  
  Adjust Component Settings:
  
  Navigate to the component settings in the SAP CRM system and ensure that the detail view is correctly configured. You may need to consult with your SAP Basis or technical team for assistance.
  
  
  
  Test with Standard Settings:
  
  If possible, revert to standard settings for the Interaction Center and test if the error persists. This can help identify if the issue is due to custom configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that might address this specific error message. There may be known issues or updates that can resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to the Interaction Center, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  Documentation: Review SAP documentation related to the Interaction Center and detail view configurations for more insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.