How To Fix CRM_IC_APPL_UI_FICA285 - Work Item status doesn't require resubmission

CRM_IC_APPL_UI_FICA285 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 285

• Message text: Work Item status doesn't require resubmission

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA285 - Work Item status doesn't require resubmission ?

  The SAP error message "CRM_IC_APPL_UI_FICA285: Work Item status doesn't require resubmission" typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with work items in the Interaction Center (IC). This message indicates that the work item you are trying to resubmit does not require resubmission due to its current status.
  
  Cause:
  
  Work Item Status: The work item may already be in a status that does not allow for resubmission. For example, it could be completed, canceled, or in a status that is not pending or open.
  Business Logic: The underlying business logic may dictate that certain statuses are final and do not require further action.
  Configuration Settings: There may be specific configuration settings in the CRM system that define which statuses allow for resubmission.
  
  
  Solution:
  
  Check Work Item Status: Review the current status of the work item. If it is in a completed or canceled state, you will not be able to resubmit