How To Fix CRM_IC_APPL_UI_FICA277 - Resubmission date updated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 277

• Message text: Resubmission date updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA277 - Resubmission date updated ?

  The SAP error message CRM_IC_APPL_UI_FICA277 typically relates to issues in the CRM (Customer Relationship Management) system, particularly in the context of the Interaction Center (IC) and its integration with Financial Accounting (FI) and Contract Accounts Receivable and Payable (FI-CA). The message indicates that the resubmission date for a particular transaction or document has been updated, which may not align with the expected business logic or data integrity rules.
  Cause:
  
  Data Integrity Issues: The resubmission date may have been set incorrectly due to data entry errors or inconsistencies in the underlying data.
  Business Logic Violations: The system may have business rules that prevent certain updates to the resubmission date based on the current status of the transaction.
  Configuration Issues: There may be configuration settings in the CRM or FI-CA modules that dictate how resubmission dates are handled, and these may not be set up correctly.
  User Permissions: The user attempting to make the change may not have the necessary permissions to update the resubmission date.
  
  Solution:
  
  Check Data Entry: Verify the data entered for the transaction to ensure that the resubmission date is correct and aligns with business rules.
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand the business logic that governs resubmission dates and ensure compliance.
  Configuration Review: Check the configuration settings in both the CRM and FI-CA modules to ensure they are set up correctly for handling resubmission dates.
  User Permissions: Ensure that the user has the appropriate permissions to make changes to the resubmission date. If not, work with your SAP security team to adjust permissions.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message or provide guidance on handling resubmission dates.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for CRM and FI-CA to understand the expected behavior regarding resubmission dates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as CRM transaction codes for managing interactions or FI-CA transaction codes for managing accounts.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.