How To Fix CRM_IC_APPL_UI_FICA235 - Changed item not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 235

• Message text: Changed item not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA235 - Changed item not found ?

  The SAP error message "CRM_IC_APPL_UI_FICA235 Changed item not found" typically occurs in the context of the SAP Customer Relationship Management (CRM) application, particularly when dealing with the Interaction Center (IC) and the Financial Accounting (FI) module. This error indicates that the system is unable to find a changed item that is expected to be present in the transaction or data processing.
  Causes:
  
  Data Synchronization Issues: The item may have been deleted or modified in the database after it was initially loaded into the session, leading to a mismatch.
  Session State: The session may have become inconsistent due to changes made by other users or processes.
  Technical Issues: There could be underlying technical issues, such as database locks or transaction inconsistencies.
  Configuration Errors: Incorrect configuration in the CRM or FI modules may lead to this error.
  
  Solutions:
  
  Refresh the Session: Try refreshing the session or reloading the transaction to see if the item can be found again.
  Check for Data Changes: Investigate if the item was modified or deleted by another user or process. You may need to check the change logs or audit trails.
  Recreate the Item: If the item is missing, you may need to recreate it in the system.
  Clear Cache: Sometimes, clearing the cache or temporary data in the CRM system can resolve inconsistencies.
  Review Configuration: Ensure that the configuration settings in both the CRM and FI modules are correct and aligned.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_IC, or SLG1 for logging.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the items in question.
  
  By following these steps, you should be able to diagnose and potentially resolve the "Changed item not found" error in SAP CRM.