How To Fix CRM_IC_APPL_UI_FICA219 - Only &1 of &2 payments found can be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 219

• Message text: Only &1 of &2 payments found can be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA219 - Only &1 of &2 payments found can be displayed ?

  The SAP error message "CRM_IC_APPL_UI_FICA219: Only &1 of &2 payments found can be displayed" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with payment processing in the Interaction Center (IC) or when accessing payment information related to a customer account.
  Cause:
  This error message indicates that the system has found a limited number of payments that can be displayed based on the current selection criteria or filters applied. Specifically, it suggests that while there are a total of &2 payments available, only &1 of those payments meet the criteria for display in the current context. This could be due to:
  
  Filter Settings: The filters applied in the payment display might be too restrictive, leading to only a subset of payments being shown.
  Authorization Issues: The user may not have the necessary authorizations to view all payments.
  Data Availability: Some payments may not be available for display due to status (e.g., pending, archived) or other data integrity issues.
  Technical Issues: There could be a technical issue with the CRM system or the underlying database that is preventing the display of all relevant payments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Filters: Review and adjust the filters applied in the payment display screen. Ensure that they are not overly restrictive and that they allow for a broader range of payments to be displayed.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to view all payments. This may involve checking roles and permissions in the SAP system.
  
  
  Data Integrity: Investigate the status of the payments. Ensure that all relevant payments are in a state that allows them to be displayed. This may involve checking for any data inconsistencies or issues in the database.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical team to investigate any underlying technical issues that may be affecting the display of payment data.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for information on payment processing and display settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.