How To Fix CRM_IC_APPL_UI_FICA180 - Too many contracts (&1 > &2); identify one contract

CRM_IC_APPL_UI_FICA180 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 180

• Message text: Too many contracts (&1 > &2); identify one contract

What causes this issue?

The current number of contracts to be displayed exceeds the value in the
system settings. To display the data, you must select and confirm a
contract in account identification.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA180 - Too many contracts (&1 > &2); identify one contract ?

  The SAP error message CRM_IC_APPL_UI_FICA180 indicates that there are too many contracts associated with a particular business transaction or context, exceeding the system's limit for displaying or processing them. The message typically appears in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with contracts in the Interaction Center (IC).
  
  Cause:
  
  Exceeding Limit: The error occurs when the number of contracts linked to a specific customer or transaction exceeds the predefined limit set in the system.
  Data Volume: There may be a large volume of contracts associated with a customer or account, which can lead to performance issues or difficulties in managing the data.
  Configuration Settings: The system may have configuration settings that limit the number of contracts that can be displayed or processed at one time.
  
  
  Solution:
  
  
  Identify Contracts: The error message suggests identifying a specific contract. You can do this by:
  
  Using selection criteria to filter the contracts.
  Narrowing down the search