How To Fix CRM_IC_APPL_UI_FICA174 - Dispute amount(&1) exceeds maximum amount(&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 174

• Message text: Dispute amount(&1) exceeds maximum amount(&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA174 - Dispute amount(&1) exceeds maximum amount(&2) ?

  The SAP error message CRM_IC_APPL_UI_FICA174 indicates that a dispute amount entered in the system exceeds the maximum allowable amount defined in the configuration. This error typically occurs in the context of dispute management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with financial transactions.
  Cause:
  
  Exceeding Limits: The primary cause of this error is that the dispute amount you are trying to enter is greater than the maximum limit set in the system for that particular transaction or dispute type.
  Configuration Settings: The maximum amount may be defined in the configuration settings of the dispute management module or related financial settings.
  Data Entry Error: There may be a possibility of a data entry error where the amount was incorrectly inputted.
  
  Solution:
  
  Check Configuration: Review the configuration settings for dispute management in SAP. You may need to check the maximum allowable amounts set for disputes in the relevant customizing settings.
  
  Navigate to the configuration settings in SAP (SPRO) and look for the settings related to dispute management or financial transactions.
  
  
  Adjust Amount: If the dispute amount is indeed valid but exceeds the configured limit, you may need to either:
  
  Adjust the dispute amount to be within the allowable range.
  Request a change in the configuration to increase the maximum allowable amount if it is justified.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for specific details on how to manage dispute amounts and the related configuration settings.
  User Training: Ensure that users entering dispute amounts are trained on the limits and how to check them before submission.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or adjusting dispute management settings, such as SPRO for configuration or CRM_DNO_MONITOR for monitoring disputes.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  Support: If the issue persists after checking the configuration and adjusting the amounts, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_IC_APPL_UI_FICA174 effectively.