How To Fix CRM_IC_APPL_UI_FICA173 - Dispute amount is zero or less

CRM_IC_APPL_UI_FICA173 - Overview

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 173

• Message text: Dispute amount is zero or less

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA173 - Dispute amount is zero or less ?

  The SAP error message CRM_IC_APPL_UI_FICA173 indicates that a dispute amount entered in the system is either zero or negative. This error typically occurs in the context of dispute management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with financial transactions or billing disputes.
  
  Cause:
  
  Incorrect Input: The user may have entered a dispute amount that is zero or negative, which is not valid in the context of dispute management.
  Data Transfer Issues: If the dispute amount is being populated from another system or module, there may be an issue with the data transfer or mapping.
  Business Logic: The business rules defined in the system may not allow for disputes to be raised with amounts that are zero or less.
  
  
  Solution:
  
  Check Input Values: Ensure that the dispute amount entered is greater than zero. If the amount is supposed to be a positive value, correct the input accordingly.
  Review Data Sources: If the dispute amount