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Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 164
Message text: Check payment triggered to &1 using &2 &3
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CRM_IC_APPL_UI_FICA164
- Check payment triggered to &1 using &2 &3 ?The SAP error message CRM_IC_APPL_UI_FICA164 typically indicates an issue related to the payment processing in the SAP Customer Relationship Management (CRM) system, specifically when a payment is triggered. The message provides information about the payment that was attempted, including the payment amount and the payment method.
Cause:
- Payment Method Issues: The payment method specified may not be valid or properly configured in the system.
- Configuration Errors: There may be configuration issues in the Financial Accounting (FI) or Customer Relationship Management (CRM) modules that prevent the payment from being processed.
- Missing Data: Required data for processing the payment may be missing or incorrect, such as customer account details or payment terms.
- Authorization Issues: The user may not have the necessary authorizations to execute the payment transaction.
- System Errors: There could be underlying system errors or inconsistencies in the database that are causing the payment process to fail.
Solution:
- Check Payment Method: Verify that the payment method used is correctly configured in the system. Ensure that it is active and valid for the transaction.
- Review Configuration: Check the configuration settings in both the CRM and FI modules to ensure that they are set up correctly for payment processing.
- Validate Data: Ensure that all required data for the payment is present and accurate. This includes customer details, payment terms, and any other relevant information.
- Authorization Check: Confirm that the user attempting to process the payment has the necessary authorizations. If not, work with your SAP security team to grant the required permissions.
- System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
- Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional troubleshooting steps or known issues.
Related Information:
SE80
for object navigation or SM37
for job monitoring.If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team or consult with an SAP expert for further assistance.
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