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Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 163
Message text: Enter reference number &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IC_APPL_UI_FICA163
- Enter reference number &1 ?The SAP error message CRM_IC_APPL_UI_FICA163, which states "Enter reference number &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) or when processing financial transactions.
Cause:
This error message usually indicates that a required reference number (such as a contract number, invoice number, or another identifier) has not been entered or is missing in the transaction or process you are trying to execute. The reference number is essential for the system to identify the specific record or transaction you are trying to work with.
Solution:
To resolve this error, you can take the following steps:
Check Input Fields: Ensure that you have filled in all required fields, especially the reference number field. Look for any asterisks (*) that indicate mandatory fields.
Validate Reference Number: If you have entered a reference number, verify that it is correct and exists in the system. You can do this by searching for the reference number in the relevant module (e.g., billing, contracts).
Consult Documentation: Review any relevant documentation or user guides for the specific transaction you are trying to perform. This may provide insights into the required fields and their formats.
User Permissions: Ensure that you have the necessary permissions to access the data associated with the reference number. Sometimes, lack of access can lead to errors.
System Configuration: If you are an administrator or have access to system settings, check if there are any configuration issues that might be causing the reference number to be required but not properly set up.
Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
Related Information:
By following these steps, you should be able to resolve the CRM_IC_APPL_UI_FICA163 error and continue with your transaction in SAP.
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