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How To Fix CRM_IC_APPL_UI_FICA139 - Dunning not yet active - no activity run


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

  • Message number: 139

  • Message text: Dunning not yet active - no activity run

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA139 - Dunning not yet active - no activity run ?

    The SAP error message "CRM_IC_APPL_UI_FICA139: Dunning not yet active - no activity run" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with financial processes such as dunning (the process of communicating with customers to ensure the collection of accounts receivable).

    Cause:

    This error message indicates that the dunning process has not been activated for the relevant customer or that no dunning activities have been executed. This can happen for several reasons:

    1. Dunning Configuration: The dunning procedure may not be properly configured in the system.
    2. No Dunning Run Executed: There may not have been any dunning run executed for the customer or the account in question.
    3. Dunning Levels: The customer may not have reached the required dunning level to trigger the dunning process.
    4. Inactive Dunning: The dunning process may be inactive for the specific customer or account.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Dunning Configuration:

      • Ensure that the dunning procedure is correctly configured in the system. This includes checking the dunning settings in the Financial Accounting (FI) module.
    2. Execute Dunning Run:

      • Perform a dunning run for the relevant customer or account. This can typically be done through transaction codes like F150 (for dunning run) in the SAP GUI.
      • Make sure to select the appropriate parameters for the dunning run.
    3. Review Customer Master Data:

      • Check the customer master data to ensure that the dunning procedure is assigned and active for the customer.
      • Verify that the customer has outstanding invoices that require dunning.
    4. Check Dunning Levels:

      • Ensure that the customer has reached the necessary dunning level to trigger the dunning process. If the customer has not received any previous dunning notices, they may not be eligible for the current dunning run.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific configuration settings related to dunning in your system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 for executing dunning runs and FD32 for checking customer credit management.
    • SAP Notes: Check for any SAP Notes related to dunning processes that may provide additional insights or patches.
    • User Roles and Authorizations: Ensure that the user executing the dunning run has the necessary authorizations to perform this action.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and FI modules for further assistance.

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