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Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 139
Message text: Dunning not yet active - no activity run
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CRM_IC_APPL_UI_FICA139
- Dunning not yet active - no activity run ?The SAP error message "CRM_IC_APPL_UI_FICA139: Dunning not yet active - no activity run" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with financial processes such as dunning (the process of communicating with customers to ensure the collection of accounts receivable).
Cause:
This error message indicates that the dunning process has not been activated for the relevant customer or that no dunning activities have been executed. This can happen for several reasons:
- Dunning Configuration: The dunning procedure may not be properly configured in the system.
- No Dunning Run Executed: There may not have been any dunning run executed for the customer or the account in question.
- Dunning Levels: The customer may not have reached the required dunning level to trigger the dunning process.
- Inactive Dunning: The dunning process may be inactive for the specific customer or account.
Solution:
To resolve this error, you can take the following steps:
Check Dunning Configuration:
- Ensure that the dunning procedure is correctly configured in the system. This includes checking the dunning settings in the Financial Accounting (FI) module.
Execute Dunning Run:
- Perform a dunning run for the relevant customer or account. This can typically be done through transaction codes like
F150
(for dunning run) in the SAP GUI.- Make sure to select the appropriate parameters for the dunning run.
Review Customer Master Data:
- Check the customer master data to ensure that the dunning procedure is assigned and active for the customer.
- Verify that the customer has outstanding invoices that require dunning.
Check Dunning Levels:
- Ensure that the customer has reached the necessary dunning level to trigger the dunning process. If the customer has not received any previous dunning notices, they may not be eligible for the current dunning run.
Consult Documentation:
- Review SAP documentation or consult with your SAP support team for specific configuration settings related to dunning in your system.
Related Information:
F150
for executing dunning runs and FD32
for checking customer credit management.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and FI modules for further assistance.
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