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Message type: E = Error
Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI
Message number: 136
Message text: Dunning is deactivated
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CRM_IC_APPL_UI_FICA136
- Dunning is deactivated ?The SAP error message CRM_IC_APPL_UI_FICA136 indicates that dunning is deactivated for the specific business partner or account you are trying to process in the SAP Customer Relationship Management (CRM) system. Dunning is a process used to remind customers of overdue payments, and if it is deactivated, you will not be able to perform dunning-related activities.
Cause:
- Dunning Deactivation: The dunning process may be deactivated for the business partner or account in question. This could be due to configuration settings or specific business rules that have been applied.
- Business Partner Settings: The settings for the business partner may not allow for dunning processes to be executed.
- Account Type: The account type associated with the business partner may not support dunning.
Solution:
To resolve this error, you can take the following steps:
Check Dunning Configuration:
- Navigate to the dunning configuration settings in your SAP system. This can typically be found in the Financial Accounting (FI) module.
- Ensure that dunning is activated for the relevant business partner or account type.
Review Business Partner Settings:
- Go to the transaction code BP (Business Partner) and check the settings for the specific business partner.
- Ensure that the dunning information is correctly set up and that dunning is not deactivated.
Adjust Account Type:
- If the account type does not support dunning, consider changing the account type or adjusting the settings to allow for dunning.
Consult Documentation:
- Review SAP documentation or help files related to dunning processes to ensure that all necessary configurations are in place.
Contact Support:
- If you are unable to resolve the issue through configuration changes, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement the necessary changes to enable dunning for the affected business partner or account.
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