How To Fix CRM_IC_APPL_UI_FICA123 - Open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 123

• Message text: Open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA123 - Open ?

  The SAP error message CRM_IC_APPL_UI_FICA123 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC) and its integration with Financial Accounting (FI) and Contract Accounts Receivable and Payable (FI-CA).
  Cause:
  The error message CRM_IC_APPL_UI_FICA123 usually indicates that there is a problem with the data or configuration related to the financial documents or accounts being accessed in the Interaction Center. Common causes include:
  
  Missing or Incorrect Data: The account or document you are trying to access may not exist, or the data may be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the financial data or perform the required actions.
  Configuration Issues: There may be a misconfiguration in the integration between CRM and FI-CA, or in the settings of the Interaction Center.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the CRM_IC_APPL_UI_FICA123 error, you can take the following steps:
  
  Check Data: Verify that the account or document you are trying to access exists and that all required data is complete and correct.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the financial data. You may need to consult with your SAP security team to check user roles and permissions.
  Configuration Review: Check the configuration settings in both the CRM and FI-CA modules to ensure they are correctly set up for integration. This may involve reviewing customizing settings and ensuring that all necessary components are activated.
  Transaction Logs: Look at the transaction logs or system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review the official SAP documentation for CRM and FI-CA for any specific guidelines or troubleshooting steps related to this error.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SLG1 (Application Log).
  Integration Points: Understand the integration points between CRM and FI-CA, as issues may arise from data transfer or mapping between these systems.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_IC_APPL_UI_FICA123 error.