How To Fix CRM_IC_APPL_UI_FICA120 - ***Texts for Tooltip

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 120

• Message text: ***Texts for Tooltip

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA120 - ***Texts for Tooltip ?

  The SAP error message CRM_IC_APPL_UI_FICA120 typically relates to issues in the SAP Customer Relationship Management (CRM) system, particularly in the context of the Interaction Center (IC) and its integration with Financial Accounting (FI) and Controlling (CO) modules. The specific error message "Texts for Tooltip" suggests that there may be a problem with the display or retrieval of tooltip texts in the user interface.
  Possible Causes:
  
  Missing or Incomplete Texts: The tooltip texts that are supposed to be displayed may be missing or not properly maintained in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the texts or the related data.
  Configuration Issues: There may be configuration problems in the CRM system or in the integration with FI/CO.
  System Bugs: There could be bugs or issues in the specific version of the SAP software being used.
  
  Solutions:
  
  
  Check Text Maintenance:
  
  Go to the relevant transaction (e.g., SE11 for Data Dictionary) and check if the texts for tooltips are maintained correctly.
  Ensure that the texts are available in the appropriate language and are not missing.
  
  
  
  Review Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to view the tooltip texts.
  Use transaction SU53 to check for authorization issues after the error occurs.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the CRM system related to the Interaction Center and ensure that they are set up correctly.
  Review any recent changes made to the system that might have affected the tooltip texts.
  
  
  
  System Update:
  
  Ensure that the SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be known issues and recommended solutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SU53 (Authorization Check), and SPRO (Customizing).
  Documentation: Review SAP documentation related to CRM Interaction Center and tooltip configuration.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CRM_IC_APPL_UI_FICA120 error related to tooltip texts in your SAP system.