How To Fix CRM_IC_APPL_UI_FICA099 - Outgoing payment mode: Selected amount matches no credit memos

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 099

• Message text: Outgoing payment mode: Selected amount matches no credit memos

match a credit amount (with a minus sign).
credit items with open receivables. However, the remaining amount must
and item display. You can also use these functions to write off the
Individual credit amounts can only be selected and paid using document

How to fix this error?

The total amount selected does not match a credit amount.

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA099 - Outgoing payment mode: Selected amount matches no credit memos ?

  The SAP error message CRM_IC_APPL_UI_FICA099 typically occurs in the context of the SAP Customer Relationship Management (CRM) system when dealing with outgoing payments. The error indicates that the selected amount for the outgoing payment does not match any existing credit memos in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  No Matching Credit Memos: The amount you are trying to apply as an outgoing payment does not correspond to any credit memo available in the system.
  Incorrect Amount: The amount entered for the outgoing payment may be incorrect or not aligned with the available credit memos.
  Credit Memo Status: The credit memos may be in a status that does not allow them to be applied (e.g., they may be already fully utilized or canceled).
  Data Entry Errors: There may be typographical errors in the amount or in the selection of credit memos.
  Configuration Issues: There could be configuration settings in the system that affect how credit memos are processed or displayed.
  
  Solutions:
  
  Verify Credit Memos: Check the list of available credit memos to ensure that there are valid credit memos that match the amount you are trying to apply. You can do this by navigating to the relevant transaction or report in SAP.
  Adjust Payment Amount: If the amount you are trying to apply does not match any credit memo, consider adjusting the payment amount to match one of the available credit memos.
  Check Credit Memo Status: Ensure that the credit memos you are trying to apply are in an appropriate status (e.g., not fully utilized or canceled).
  Review Data Entry: Double-check the amounts entered and ensure that there are no typographical errors.
  Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to credit memos and outgoing payments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FB03 (Display Document) to review credit memos and payment documents.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Documentation: Refer to SAP documentation or user manuals for guidance on handling credit memos and outgoing payments in the CRM module.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.