How To Fix CRM_IC_APPL_UI_FICA020 - Promise to pay &1 replaced with promise &2 with amount &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_FICA - ICWC Messages for FI-CA UI

• Message number: 020

• Message text: Promise to pay &1 replaced with promise &2 with amount &3 &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_FICA020 - Promise to pay &1 replaced with promise &2 with amount &3 &4 ?

  The SAP error message "CRM_IC_APPL_UI_FICA020: Promise to pay &1 replaced with promise &2 with amount &3 &4" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with promises to pay in the context of financial transactions or customer account management.
  Cause:
  This error message indicates that there is a conflict or an update regarding promises to pay. Specifically, it suggests that an existing promise to pay (identified by &1) has been replaced by a new promise (identified by &2) with a different amount (amount &3) and possibly a different currency or additional information (indicated by &4). This can happen due to:
  
  Duplicate Entries: The system may have detected that a new promise to pay is being created that overlaps with an existing one.
  Data Integrity Issues: There may be issues with the data integrity in the system, leading to conflicts in the promises to pay.
  User Actions: A user may have attempted to create a new promise while an existing one was still active or not properly closed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Review Existing Promises: Check the existing promises to pay in the system. Identify the promise that is being replaced and understand why the new promise is being created.
  Data Validation: Ensure that the data being entered for the new promise is correct and does not conflict with existing entries.
  Update or Cancel Existing Promises: If the new promise is valid and should replace the old one, consider updating or canceling the existing promise to avoid conflicts.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promises to pay in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with customer account management and promises to pay.
  Configuration Settings: Review the configuration settings related to financial transactions and promises to pay in your SAP system.
  User Training: Ensure that users are trained on how to properly create and manage promises to pay to minimize errors.
  
  By following these steps, you should be able to address the error message and ensure that promises to pay are managed correctly in your SAP CRM system.