How To Fix CRM_IC_APPL_UI_CHMSG394 - ABAP push channel is open

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_CHMSG - Message class for CRM_IC_APPL_UI_COMMCHANNELS

• Message number: 394

• Message text: ABAP push channel is open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_CHMSG394 - ABAP push channel is open ?

  The SAP error message "CRM_IC_APPL_UI_CHMSG394: ABAP push channel is open" typically occurs in the context of the SAP CRM (Customer Relationship Management) application, particularly when dealing with the Interaction Center (IC) and its user interface.
  
  Cause:
  This error message indicates that there is an issue with the ABAP push channel (APC) that is used for real-time communication between the server and the client in the SAP CRM Interaction Center. The APC is responsible for pushing updates to the user interface without requiring the user to refresh the page. The error can occur due to several reasons, including:
  
  Network Issues: Connectivity problems between the client and the server can lead to the push channel being unable to function properly.
  Session Timeout: If the user session has timed out, the push channel may not be able to send updates.
  
  Configuration Issues: Incorrect configuration of the push channel settings in the SAP system can lead to this error.
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