How To Fix CRM_IC_APPL_UI_BPID002 - Contact person was not created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_UI_BPID - Messages for Identify Customer

• Message number: 002

• Message text: Contact person was not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_UI_BPID002 - Contact person was not created ?

  The SAP error message "CRM_IC_APPL_UI_BPID002: Contact person was not created" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with creating a contact person in the system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Required Fields: The system may require certain mandatory fields to be filled in before a contact person can be created. If any of these fields are missing, the creation process will fail.
  
  
  Data Validation Issues: The data being entered may not meet the validation criteria set in the system. For example, the format of the email address or phone number may be incorrect.
  
  
  Authorization Issues: The user attempting to create the contact person may not have the necessary permissions or roles assigned to perform this action.
  
  
  Business Partner Configuration: There may be issues with the configuration of the business partner (BP) settings in the system, such as incorrect settings for the role of the contact person.
  
  
  System Errors or Bugs: Occasionally, there may be bugs or issues within the SAP system itself that could lead to this error.
  
  
  Solutions:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input form for any fields marked as required.
  
  
  Validate Data: Double-check the data being entered for any formatting issues or invalid entries. Ensure that all data complies with the expected formats.
  
  
  Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create a contact person. This may involve consulting with a system administrator.
  
  
  Business Partner Settings: Review the configuration settings for the business partner roles in the SAP system. Ensure that the role for the contact person is correctly set up and that there are no inconsistencies.
  
  
  Check for System Issues: If the problem persists, check for any known issues or patches related to the SAP version you are using. Consult SAP Notes or the SAP support portal for any relevant updates.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the error is occurring in the code.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on creating contact persons and troubleshooting related errors.
  
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to the error message for any patches or updates that may resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Training and Documentation: Ensure that users are trained on the correct procedures for creating contact persons in the CRM system to minimize errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create a contact person in SAP CRM.