How To Fix CRM_IC_APPL_RM_ALERT032 - HTML or Script format texts are not allowed for security reason

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_RM_ALERT - Message class for Alert Editor

• Message number: 032

• Message text: HTML or Script format texts are not allowed for security reason

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_RM_ALERT032 - HTML or Script format texts are not allowed for security reason ?

  The SAP error message CRM_IC_APPL_RM_ALERT032 indicates that HTML or script format texts are not allowed due to security reasons. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when users attempt to input or display text that contains HTML tags or JavaScript code.
  Cause:
  
  Input Validation: The system is designed to prevent the entry of potentially harmful scripts or HTML content that could lead to security vulnerabilities, such as Cross-Site Scripting (XSS) attacks.
  Data Entry: Users may inadvertently paste text that includes HTML formatting or scripts into fields that only accept plain text.
  Configuration Settings: Certain configurations in the SAP system may restrict the use of formatted text in specific fields.
  
  Solution:
  
  Plain Text Input: Ensure that any text entered into the system is in plain text format. Remove any HTML tags or script content before submission.
  Validation: Implement validation checks in the application to ensure that users are alerted when they attempt to enter invalid content.
  User Training: Educate users about the types of content that are acceptable in the input fields and the reasons for these restrictions.
  System Configuration: If necessary, review the system configuration settings related to text input and adjust them to allow specific formatting if it aligns with security policies. However, this should be done with caution and a thorough understanding of the security implications.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional context or updates regarding this error message.
  Security Best Practices: Familiarize yourself with SAP security best practices to ensure that your system is protected against potential vulnerabilities.
  Testing: After making any changes, conduct thorough testing to ensure that the system behaves as expected and that no new vulnerabilities are introduced.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.