How To Fix CRM_IC_APPL_CLM104 - Assignment &1 has a duplicate type and ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_APPL_CLM - Message Class for Call List Management

• Message number: 104

• Message text: Assignment &1 has a duplicate type and ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_APPL_CLM104 - Assignment &1 has a duplicate type and ID ?

  The SAP error message "CRM_IC_APPL_CLM104 Assignment &1 has a duplicate type and ID" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create or process an assignment (such as a relationship or link) that already exists in the system with the same type and ID. This can happen in various scenarios, such as when dealing with business partners, transactions, or other entities within the CRM system.
  Cause:
  
  
  Duplicate Entries: The most common cause of this error is that there is already an existing assignment with the same type and ID in the database. This could be due to:
  
  Manual data entry errors.
  Data import processes that do not check for existing records.
  System integrations that create duplicate records.
  
  
  
  Configuration Issues: Sometimes, the configuration settings in the CRM system may allow for duplicate entries, leading to conflicts when the system tries to enforce uniqueness.
  
  
  Data Migration Issues: If data has been migrated from another system, it may not have been cleaned properly, leading to duplicates.
  
  
  Solution:
  
  
  Check for Existing Assignments: 
  
  Use transaction codes like CRMD_ORDER or relevant reports to search for existing assignments with the same type and ID.
  If duplicates are found, determine if they are valid and decide whether to delete or modify them.
  
  
  
  Data Cleanup: 
  
  If duplicates are identified, clean up the data by removing or merging duplicate entries as appropriate.
  Ensure that data integrity is maintained to prevent future duplicates.
  
  
  
  Review Data Entry Processes: 
  
  Implement validation checks during data entry to prevent duplicates from being created in the first place.
  Train users on proper data entry procedures.
  
  
  
  Adjust Configuration: 
  
  Review the configuration settings related to assignments in the CRM system to ensure that they enforce uniqueness where necessary.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Debugging: 
  
  If the issue persists, consider debugging the process to identify where the duplicate assignment is being created or processed.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, BP, and others that may help in managing assignments and business partners.
  SAP Documentation: Review SAP documentation related to CRM assignments and data management for best practices.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error and prevent it from occurring in the future.