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Message type: E = Error
Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA
Message number: 117
Message text: No navigation bar profile conflicts detected.
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CRM_IC_50XPRA117
- No navigation bar profile conflicts detected. ?The SAP error message CRM_IC_50XPRA117 typically indicates that there are no navigation bar profile conflicts detected in the context of the SAP CRM Interaction Center (IC). This message is often related to the configuration of navigation profiles in the CRM system.
Cause:
- Profile Configuration: The error may arise when the system is checking for navigation bar profiles and finds that there are no conflicts, which could indicate that the profiles are set up correctly or that there are no profiles assigned to the user or role.
- User Role Assignment: The user may not have the appropriate roles assigned that would allow them to access certain navigation profiles.
- System Configuration: There may be an issue with the configuration of the navigation bar profiles in the system, leading to the absence of conflicts.
Solution:
- Check User Roles: Ensure that the user has the correct roles assigned that include the necessary navigation profiles. You can do this by checking the user’s role assignments in transaction code SU01.
- Review Navigation Profiles: Go to transaction CRMC_UI_PROFILE to review the navigation profiles. Ensure that the profiles are correctly configured and assigned to the appropriate user roles.
- Profile Assignment: If necessary, assign the correct navigation bar profile to the user or role. This can be done in the same transaction (CRMC_UI_PROFILE) or through the relevant customizing settings.
- Testing: After making changes, test the configuration by logging in as the user and checking if the navigation bar appears as expected.
- Consult Documentation: If the issue persists, refer to SAP documentation or notes related to navigation profiles in the CRM Interaction Center for further troubleshooting steps.
Related Information:
If the problem continues after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further assistance.
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CRM_IC_50XPRA116
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