Message type: E = Error
Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA
Message number: 116
Message text: TYPE: Navigation Bar Profile Conflict Resolution
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CRM_IC_50XPRA116
- TYPE: Navigation Bar Profile Conflict Resolution ?The SAP error message CRM_IC_50XPRA116 typically indicates a conflict in the navigation bar profile configuration within the SAP CRM Interaction Center (IC). This error arises when there are inconsistencies or conflicts in the navigation bar profiles assigned to users or roles, particularly after system upgrades or changes in configuration.
Cause: Profile Conflicts: The navigation bar profiles assigned to users may conflict with each other, especially if multiple profiles are assigned to a single user. Upgrade Issues: After an upgrade, certain profiles may not be compatible with the new system settings or may have been deprecated. Configuration Changes: Changes in the configuration of navigation bar profiles or roles can lead to conflicts if not properly managed. Missing Authorizations: Users may not have the necessary authorizations to access certain navigation bar elements, leading to conflicts.
Solution: Check Profile Assignments: Review the navigation bar profiles assigned to the user experiencing the error. Ensure that there are no conflicting profiles. Use transaction code
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CRM_IC_50XPRA115
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