How To Fix CRM_IC_50XPRA064 - Additional custom controller preloads cannot be saved.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IC_50XPRA - Messages for CRM 5.0 XPRA

• Message number: 064

• Message text: Additional custom controller preloads cannot be saved.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IC_50XPRA064 - Additional custom controller preloads cannot be saved. ?

  The SAP error message CRM_IC_50XPRA064 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to the preloading of custom controllers in the Internet Communication Framework (ICF) or when there are inconsistencies in the configuration of the CRM WebClient UI.
  Cause:
  
  Custom Controller Issues: The error often arises when there are additional custom controllers that are not properly configured or are conflicting with existing ones.
  Inconsistent Configuration: If the configuration settings for the CRM WebClient UI are not aligned with the custom developments, it can lead to this error.
  Transport Issues: If the custom controllers were transported from one system to another without proper adjustments, it may lead to inconsistencies.
  Missing Dependencies: The custom controller may depend on other components or configurations that are not present or activated in the system.
  
  Solution:
  
  Check Custom Controller Configuration: Review the configuration of the custom controllers in the SAP CRM system. Ensure that they are correctly defined and do not conflict with standard controllers.
  Adjust WebClient UI Configuration: Go to the WebClient UI configuration and verify that all settings are correct. Make sure that the custom controllers are properly registered.
  Transport Adjustments: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were included and correctly configured in the target system.
  Debugging: Use the SAP debugging tools to trace the execution and identify where the error is occurring. This can provide insights into what might be causing the issue.
  Check for Missing Dependencies: Ensure that all necessary components and dependencies for the custom controller are present and activated in the system.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM WebClient UI and custom controller development for best practices and guidelines.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with an SAP technical consultant who specializes in CRM and WebClient UI configurations.