How To Fix CRM_IBASE_IL014 - No installed base found for the search criteria entered

CRM_IBASE_IL014 - Overview

• Message type: E = Error

• Message class: CRM_IBASE_IL -

• Message number: 014

• Message text: No installed base found for the search criteria entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IBASE_IL014 - No installed base found for the search criteria entered ?

  The SAP error message CRM_IBASE_IL014 indicates that no installed base (IBASE) records were found that match the search criteria you entered. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to retrieve or display information related to installed bases.
  Causes:
  
  Incorrect Search Criteria: The search criteria you entered may not match any existing installed base records. This could be due to typos, incorrect values, or using the wrong fields for the search.
  Data Not Created: There may be no installed base records created in the system for the specific criteria you are using.
  Authorization Issues: You may not have the necessary authorizations to view the installed base records.
  System Configuration: There could be configuration issues in the system that prevent the retrieval of installed base data.
  Data Synchronization Issues: If the installed base data is supposed to be synchronized from another system, there may be issues with that