How To Fix CRM_IB013 - Object &1 exists in another IBase

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 013

• Message text: Object &1 exists in another IBase

What causes this issue?

The object &V1& for the object family &V2& is currently assigned to
installed base &V4&. The installed base &V3& entered differs from
installed base &V4&.

System Response

The system continues to work with installed base &V4&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB013 - Object &1 exists in another IBase ?

  The SAP error message CRM_IB013 indicates that an object (such as a product or service) you are trying to create or modify in the CRM system already exists in another Instance-Based Architecture (IBase). This typically occurs when you are working with product hierarchies or service configurations in SAP CRM.
  Cause:
  The error arises when:
  
  You attempt to create or assign an object (like a product) to an IBase that is already associated with another IBase.
  There is a conflict in the configuration or assignment of the object within the IBase structure.
  
  Solution:
  To resolve the CRM_IB013 error, you can follow these steps:
  
  
  Check Existing IBase Assignments:
  
  Use transaction code IBASE or CRMD_ORDER to check the IBase assignments for the object in question.
  Identify if the object is indeed assigned to another IBase.
  
  
  
  Reassign or Remove the Object:
  
  If the object is assigned to another IBase and you need it in the current IBase, you may need to remove it from the other IBase first.
  Alternatively, you can reassign the object to the correct IBase if it is incorrectly assigned.
  
  
  
  Review Configuration:
  
  Ensure that the IBase configuration is set up correctly and that there are no conflicts in the hierarchy or structure.
  Check for any dependencies or relationships that might be causing the conflict.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to IBase management and object assignments for any specific guidelines or best practices.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  IBase (Instance-Based Architecture): This is a framework in SAP CRM that allows for the management of product and service configurations. It is used to represent complex products and services in a structured manner.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IBASE, CRMD_ORDER, and CRMD_ORDERADM_H for managing IBase and CRM orders.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to IBase management.
  
  By following these steps, you should be able to resolve the CRM_IB013 error and successfully manage your IBase objects in SAP CRM.