How To Fix CRM_IB012 - Object &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 012

• Message text: Object &1 does not exist

What causes this issue?

No object could be determined using the identification entered.
Object_id;&V1&
Object Family;&V2&
Log. System;&V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the F4 help key to select an existing object for the object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB012 - Object &1 does not exist ?

  The SAP error message CRM_IB012, which states "Object &1 does not exist," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specific object that is being referenced. This could be due to various reasons, such as data inconsistencies, incorrect object IDs, or issues with the underlying database.
  Causes:
  
  Non-Existent Object: The object ID being referenced does not exist in the database. This could happen if the object was deleted or never created.
  Incorrect Object ID: The object ID provided in the transaction or program is incorrect or malformed.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing objects.
  Authorization Issues: The user may not have the necessary authorizations to view or access the object.
  Buffer Issues: Sometimes, the SAP buffer may not be updated, leading to discrepancies in object availability.
  
  Solutions:
  
  Verify Object ID: Check the object ID being referenced in the error message. Ensure that it is correct and exists in the system.
  Check Object Existence: Use transaction codes like CRMD_ORDER or relevant reports to verify if the object exists in the database.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data that may lead to this error.
  Authorization Check: Ensure that the user has the necessary authorizations to access the object. You can check this using transaction SU53 after the error occurs.
  Recreate Object: If the object is indeed missing and should exist, consider recreating it if possible.
  Clear Buffer: If you suspect a buffer issue, you can clear the buffer using transaction SM12 or SM21 to see if that resolves the issue.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  Documentation: Review the SAP documentation for CRM to understand the context in which this error might occur and any specific configurations that might be relevant.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.