How To Fix CRM_IB003 - Product &1 exists in another installed base


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IB -

  • Message number: 003

  • Message text: Product &1 exists in another installed base

  • Show details Hide details
  • What causes this issue?

    The product &V1& is currently assigned to installed base &V3&. The
    specified installed base &V2& differs from this.

    System Response

    The system continues to work with installed base &V3&.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IB003 - Product &1 exists in another installed base ?
    The SAP error message CRM_IB003 indicates that a product (identified by &1) already exists in another installed base. This typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify an installed base record, and the system detects that the product is already associated with a different installed base.
    
    Cause: Duplicate Product Entry: The product you are trying to add or modify is already linked to another installed base record. Incorrect Data Entry: There may be a mistake in the data entry, such as using the wrong product number or installed base. System Configuration: The system may be configured to prevent the same product from being associated with multiple installed bases, which is a common business rule in asset management.
    Solution: Check Existing Installed Bases: Use the transaction code CRM_ORDER or CRM_IC to search for the existing installed base records that contain the product in question. Verify if

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