How To Fix CRM_IB002 - Product &1 not assigned to installed base &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IB -

• Message number: 002

• Message text: Product &1 not assigned to installed base &2

What causes this issue?

The product &V1& is not assigned to the installed base &V2& on &V3& at
&V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the assignment of the product to the installed base using the
where-used list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IB002 - Product &1 not assigned to installed base &2 ?

  The SAP error message CRM_IB002 indicates that a specific product (denoted as &1) is not assigned to a particular installed base (denoted as &2). This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to installed bases, such as creating or updating service orders, service confirmations, or other related transactions.
  
  Cause:
  
  Missing Assignment: The product you are trying to associate with the installed base has not been assigned to that installed base in the system.
  Incorrect Configuration: The installed base may not be configured correctly to include the product in question.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link products to installed bases.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the installed base or product assignments.
  
  
  Solution:
  
  
  Check Product Assignment:
  
  Navigate to the installed base in the SAP system and