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How To Fix CRM_HYB_SC004 - Transaction saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_HYB_SC - Service - hybris Integration: Service Contract

  • Message number: 004

  • Message text: Transaction saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_HYB_SC004 - Transaction saved ?

    The SAP error message CRM_HYB_SC004, which indicates "Transaction saved," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with saving a transaction, such as a sales order or service request. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the underlying business logic.

    Causes:

    1. Missing Mandatory Fields: Required fields in the transaction may not be filled out, leading to a failure in saving the transaction.
    2. Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid customer information or product details.
    3. Authorization Issues: The user may not have the necessary permissions to save the transaction.
    4. System Configuration: Incorrect configuration settings in the CRM system can lead to errors during transaction processing.
    5. Business Logic Errors: Custom logic or enhancements in the system may be causing the transaction to fail.

    Solutions:

    1. Check Mandatory Fields: Review the transaction for any missing mandatory fields and ensure all required information is filled out correctly.
    2. Validate Data: Ensure that all data entered is valid and consistent. Check for correct customer IDs, product codes, and other relevant information.
    3. Review Authorizations: Verify that the user has the necessary authorizations to perform the transaction. If not, contact your system administrator to adjust permissions.
    4. System Configuration Review: Consult with your SAP Basis or configuration team to ensure that the system settings are correct and aligned with business processes.
    5. Debugging: If the issue persists, consider debugging the transaction to identify any custom code or enhancements that may be causing the error.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.

    Related Information:

    • Transaction Logs: Review transaction logs for more detailed error messages or warnings that can provide insight into the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Refer to SAP documentation for CRM transactions to understand the required fields and business logic involved.

    If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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