How To Fix CRM_HIERARCHY_IL036 - Status change is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 036

• Message text: Status change is not allowed

What causes this issue?

You are trying to change the status of a fund that is assigned to a
partner hierarchy.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If a fund is assigned to a partner hierarchy, the only statuses allowed
are released, canceled or locked. In order to set a different status
you need to remove the fund from the partner hierarchy first. The
partner hierarchy is assigned to the corporate channel partner defined
in the <LS>Account</> field of the fund.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL036 - Status change is not allowed ?

  The SAP error message CRM_HIERARCHY_IL036 indicates that a status change is not allowed for a specific object in the CRM hierarchy. This error typically arises when there are restrictions on changing the status of a business object, such as a sales order, service request, or any other CRM-related entity.
  Causes:
  
  Status Configuration: The status profile assigned to the object may not allow the transition to the desired status. This can happen if the status change is not defined in the status management configuration.
  Business Logic: Certain business rules or logic may prevent the status change. For example, if the object is in a locked state or if there are dependencies on other objects that must be resolved first.
  User Authorizations: The user attempting to make the status change may not have the necessary authorizations to perform that action.
  Object Relationships: If the object is part of a hierarchy or has related objects, the status change