How To Fix CRM_HIERARCHY_IL018 - Specify the hierarchy node first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_HIERARCHY_IL - CRM Account HIerarchy

• Message number: 018

• Message text: Specify the hierarchy node first

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_HIERARCHY_IL018 - Specify the hierarchy node first ?

  The SAP error message CRM_HIERARCHY_IL018 with the description "Specify the hierarchy node first" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action that requires a hierarchy node to be specified, but none has been provided.
  Cause:
  This error usually arises in the following scenarios:
  
  Missing Hierarchy Node: The user is trying to access or manipulate data related to a hierarchy (like organizational structures, product hierarchies, etc.) without selecting a specific node in that hierarchy.
  Incorrect Navigation: The user may have navigated to a function that requires a hierarchy node but did not select one from the available options.
  Configuration Issues: There may be issues with the configuration of the hierarchy in the system, leading to the inability to select a node.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Select a Hierarchy Node:
  
  Ensure that you have selected a valid hierarchy node before proceeding with the action that triggered the error. Look for a dropdown or selection box where you can choose the appropriate node.
  
  
  
  Check Hierarchy Structure:
  
  If you are unsure about the available hierarchy nodes, navigate to the hierarchy structure in the relevant application area (e.g., product hierarchy, organizational hierarchy) and review the nodes available for selection.
  
  
  
  Review User Permissions:
  
  Ensure that you have the necessary permissions to view and select hierarchy nodes. If you suspect permission issues, contact your system administrator.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources related to the specific transaction or function you are using. This may provide insights into how to properly select a hierarchy node.
  
  
  
  System Configuration:
  
  If the issue persists, it may be necessary to check the configuration of the hierarchy in the SAP system. This may require assistance from a technical consultant or SAP Basis team.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes related to CRM hierarchy management (e.g., CRM_ORDER, CRM_PRODUCT).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide patches related to this error.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.