How To Fix CRM_GRM_WR058 - BRF+ trace is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_GRM_WR - Messages for Grantor application web request example

  • Message number: 058

  • Message text: BRF+ trace is not available

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_GRM_WR058 - BRF+ trace is not available ?

    The SAP error message "CRM_GRM_WR058: BRF+ trace is not available" typically indicates that there is an issue with the Business Rule Framework plus (BRF+) configuration or execution in the context of SAP Customer Relationship Management (CRM). This error can occur when the system is unable to retrieve or generate the necessary trace information for BRF+ rules that are being executed.

    Causes:

    1. BRF+ Configuration Issues: There may be a misconfiguration in the BRF+ application or rules that are being executed.
    2. Missing Trace Settings: The trace settings for BRF+ might not be enabled or properly configured.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to access BRF+ traces.
    4. System Errors: There could be underlying system errors or inconsistencies that prevent the trace from being generated.
    5. Transport Issues: If the BRF+ rules were recently transported from another system, there may be inconsistencies or missing objects.

    Solutions:

    1. Check BRF+ Configuration:

      • Review the BRF+ application and rules to ensure they are correctly configured.
      • Ensure that the rules are active and properly linked to the relevant business processes.
    2. Enable BRF+ Tracing:

      • Go to the BRF+ workbench and check if tracing is enabled. You can enable tracing by navigating to the relevant BRF+ application and adjusting the settings.
      • You can also enable tracing in the transaction BRF+ by setting the appropriate trace level.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access BRF+ traces. Check the roles and authorizations assigned to the user.
    4. Check System Logs:

      • Review the system logs (transaction SLG1) for any related error messages that might provide more context on the issue.
    5. Transport Consistency:

      • If the issue arose after a transport, verify that all necessary objects were transported correctly and that there are no missing dependencies.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • BRF+ Documentation: Familiarize yourself with the BRF+ documentation available on the SAP Help Portal for detailed information on configuration and troubleshooting.
    • Transaction Codes: Common transaction codes related to BRF+ include BRF+, SLG1 (Application Log), and SICF (Maintain Services).
    • Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their experiences and solutions.

    By following these steps, you should be able to diagnose and resolve the "CRM_GRM_WR058: BRF+ trace is not available" error in your SAP system.

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