How To Fix CRM_GRM_WR046 - The claim date is out of the program restriction dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 046

• Message text: The claim date is out of the program restriction dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR046 - The claim date is out of the program restriction dates ?

  The SAP error message CRM_GRM_WR046, which states "The claim date is out of the program restriction dates," typically occurs in the context of claims management within the SAP Customer Relationship Management (CRM) module. This error indicates that the date you are trying to use for a claim falls outside the allowed date range defined for the specific program or campaign.
  Cause:
  
  Date Range Restrictions: Each claim program or campaign in SAP CRM has defined start and end dates. If the claim date you are entering is before the start date or after the end date, this error will be triggered.
  Configuration Issues: The program might not be configured correctly, or the dates might not have been updated to reflect current business needs.
  Data Entry Errors: There may be a simple mistake in the date entry, such as entering the wrong year or month.
  
  Solution:
  
  Check Program Dates: Verify the start and end dates of the claim program or campaign you are working with. You can do this by navigating to the relevant program in the SAP CRM system and checking its configuration.
  Adjust Claim Date: If the claim date you are trying to enter is indeed outside the allowed range, adjust it to fall within the defined dates.
  Update Program Dates: If the claim date is valid for your business process but outside the defined range, consider updating the program's start and end dates to accommodate the claim.
  Consult Documentation: Review any relevant documentation or guidelines for the specific claim program to ensure compliance with the defined processes.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the claim program details, such as CRMD_ORDER for managing claims or CRMD_ORDERADM_H for administrative details.
  Authorization: Ensure you have the necessary authorizations to view and modify claim programs and their associated dates.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.