How To Fix CRM_GRM_WR037 - Program is not open for change request submission

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_GRM_WR - Messages for Grantor application web request example

• Message number: 037

• Message text: Program is not open for change request submission

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_GRM_WR037 - Program is not open for change request submission ?

  The SAP error message CRM_GRM_WR037, which states "Program is not open for change request submission," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to submit a change request for a program that is not currently configured to accept such requests. This can happen for various reasons, including system settings, program status, or configuration issues.
  Causes:
  
  Program Status: The program may be in a status that does not allow for change requests. For example, it might be in a completed or closed state.
  Configuration Settings: The system may not be configured to allow change requests for certain programs or under specific conditions.
  Authorization Issues: The user may not have the necessary permissions to submit change requests for the program.
  System Settings: The system may be set up to restrict change requests based on certain criteria, such as the program type or the user role.
  
  Solutions:
  
  Check Program Status: Verify the status of the program in question. If it is closed or completed, you may need to reopen it or create a new program for change requests.
  Review Configuration: Consult with your SAP administrator or configuration team to ensure that the program is set up to accept change requests. This may involve checking the configuration settings in the CRM system.
  User Authorization: Ensure that the user attempting to submit the change request has the appropriate authorizations. This may require checking user roles and permissions in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional guidance or updates that may apply to your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking program statuses or configurations, such as CRMD_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to CRM_GRM_WR037 in the SAP Support Portal for any known issues or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.